Tuesday, February 25, 2025
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Zoom Communications Reports Fourth Quarter and Fiscal Year 2025 Financial Results

  • Fourth quarter total revenue of $1,184.1 million, up 3.3% year over year as reported and 3.6% in constant currency; full fiscal year total revenue of $4,665.4 million, up 3.1% year over year as reported and 3.3% in constant currency
  • Fourth quarter Enterprise revenue of $706.8 million, up 5.9% year over year; full fiscal year Enterprise revenue of $2,754.2 million, up 5.2% year over year
  • Fourth quarter operating cash flow of $424.6 million, up 20.9% year over year; full fiscal year operating cash flow of $1,945.3 million, up 21.7% year over year; full fiscal year operating cash flow margin of 41.7%
  • Fourth quarter GAAP operating margin of 19.0%, up 430 bps year over year, and non-GAAP operating margin of 39.5%, up 80 bps year over year; full fiscal year GAAP operating margin of 17.4%, up 580 bps year over year, and non-GAAP operating margin of 39.4%, up 20 bps year over year
  • Number of customers contributing more than $100,000 in trailing 12 months revenue up 7.3% year over year
  • Repurchased approximately 4.3 million shares of common stock in fourth quarter and approximately 15.9 million shares of common stock during full fiscal year

SAN JOSE, Calif., Feb. 24, 2025 (GLOBE NEWSWIRE) — Zoom Communications, Inc. (NASDAQ: ZM), an AI-first work platform for human connection, today announced financial results for the fourth quarter and fiscal year ended January 31, 2025.

“In FY25, Zoom AI Companion emerged as the driving force behind our transformation into an AI-first company, enabling our customers to discover enhanced productivity opportunities. As Zoom AI Companion becomes increasingly agentic, we look forward to continuing to help our customers fully realize the benefits of AI and discover what’s possible with AI agents,” said Eric S. Yuan, Zoom’s founder and CEO. “Both Contact Center and Workvivo had incredible years capped by excellent Q4s in terms of strategic logo wins, upmarket momentum and broader customer growth. As we rapidly innovated for our customers, we delivered a robust 5.8-point expansion in FY25 GAAP operating margin driven by increased focus on prioritizing investments and controlling share-based compensation, and grew FY25 operating cash flow 21.7% year over year to nearly $2 billion, representing an operating cash flow margin of 41.7%.”

Fourth Quarter Fiscal Year 2025 Financial Highlights:

  • Revenue: Total revenue for the fourth quarter was $1,184.1 million, up 3.3% year over year. After adjusting for foreign currency impact, revenue in constant currency was $1,188.0 million, up 3.6% year over year. Enterprise revenue was $706.8 million, up 5.9% year over year, and Online revenue was $477.3 million, down 0.4% year over year.
  • Income from Operations and Operating Margin: GAAP income from operations for the fourth quarter was $225.1 million, compared to GAAP income from operations of $168.5 million in the fourth quarter of fiscal year 2024. Non-GAAP income from operations, which adjusts for stock-based compensation expense and related payroll taxes, and acquisition-related expenses, was $468.0 million for the fourth quarter, compared to non-GAAP income from operations of $443.7 million in the fourth quarter of fiscal year 2024. For the fourth quarter, GAAP and non-GAAP operating margin was 19.0% and 39.5%, respectively, up from 14.7% and 38.7%, respectively, in the fourth quarter of fiscal year 2024.
  • Net Income and Diluted Net Income Per Share: GAAP net income for the fourth quarter was $367.9 million, or $1.16 per share, compared to GAAP net income of $298.8 million, or $0.95 per share in the fourth quarter of fiscal year 2024.

    Non-GAAP net income, which adjusts for stock-based compensation expense and related payroll taxes, gains on strategic investments, net, acquisition-related expenses, and the tax effects on non-GAAP adjustments, was $446.9 million for the fourth quarter. Non-GAAP net income per share was $1.41 in the fourth quarter. In the fourth quarter of fiscal year 2024, non-GAAP net income was $444.0 million, or $1.42 per share.

  • Cash and Marketable Securities: Total cash, cash equivalents, and marketable securities, excluding restricted cash, as of January 31, 2025 was $7.8 billion.
  • Cash Flow: Net cash provided by operating activities was $424.6 million for the fourth quarter, compared to $351.2 million in the fourth quarter of fiscal year 2024, up 20.9% year over year. Free cash flow, which is net cash provided by operating activities less purchases of property and equipment, was $416.2 million in the fourth quarter, compared to $332.7 million in the fourth quarter of fiscal year 2024, up 25.1% year over year.

Full Fiscal Year 2025 Financial Highlights:

  • Revenue: Total revenue for the fiscal year was $4,665.4 million, up 3.1% year over year. After adjusting for foreign currency impact, revenue in constant currency was $4,675.0 million, up 3.3% year over year. Enterprise revenue was $2,754.2 million, up 5.2% year over year, and Online revenue was $1,911.2 million, up 0.2% year over year.
  • Income from Operations and Operating Margin: GAAP income from operations for the fiscal year was $813.3 million, compared to GAAP income from operations of $525.3 million for fiscal year 2024. Non-GAAP income from operations, which adjusts for stock-based compensation expense and related payroll taxes, litigation settlements, net, and acquisition-related expenses, was $1,837.9 million for the fiscal year, compared to non-GAAP income from operations of $1,774.9 million for fiscal year 2024. For the fiscal year, GAAP and non-GAAP operating margin was 17.4% and 39.4% respectively, up from 11.6% and 39.2%, respectively, in the fourth quarter of fiscal year 2024.
  • Net Income and Diluted Net Income Per Share: GAAP net income for the fiscal year was $1,010.2 million, or $3.21 per share, compared to GAAP net income of $637.5 million, or $2.07 per share for fiscal year 2024.

    Non-GAAP net income, which adjusts for stock-based compensation expense and related payroll taxes, litigation settlements, net, gains on strategic investments, net, acquisition-related expenses, and the tax effects on non-GAAP adjustments, was $1,744.8 million for the fiscal year. Non-GAAP net income per share was $5.54. In fiscal year 2024, non-GAAP net income was $1,608.0 million, or $5.21 per share.

  • Cash Flow: Net cash provided by operating activities was $1,945.3 million for the fiscal year, compared to $1,598.8 million for fiscal year 2024 up 21.7% year over year. Free cash flow, which is net cash provided by operating activities less purchases of property and equipment, was $1,808.7 million, compared to $1,471.9 million for fiscal year 2024, up 22.9% year over year.

Customer Metrics: Drivers of revenue included acquiring new customers and expanding across existing customers. At the end of the fourth quarter of fiscal year 2025, Zoom had:

  • Approximately 192,600 Enterprise customers.
  • A trailing 12-month net dollar expansion rate for Enterprise customers of 98%.
  • 4,088 customers contributing more than $100,000 in trailing 12 months revenue, up approximately 7.3% from the same quarter last fiscal year.
  • Online average monthly churn of 2.8% for the fourth quarter, down 20 bps from the same quarter last fiscal year.
  • At the end of the fourth quarter, the percentage of total Online MRR from Online customers with a continual term of service of at least 16 months was 75.1%, up 90 bps year over year.

As Zoom continues to expand and evolve, we have seen an increasing overlap between our Enterprise and Online customer categories. Over time, customers with lower MRR are expected to move from Enterprise to Online as we optimize our sales strategies. While these moves do not have a material impact on other customer metrics, the number of customers between these two groups has become less meaningful as a customer metric. Therefore, beginning in the first quarter of fiscal year 2026, we will no longer report the number of Enterprise customers as a customer metric. However, we will continue to provide this metric in the appendix of our investor deck through the end of fiscal year 2026, which will be accessible on our investor relations website (investors.zoom.us).

Financial Outlook: Zoom is providing the following guidance for its first quarter of fiscal year 2026 and its full fiscal year 2026.

  • First Quarter Fiscal Year 2026: Total revenue is expected to be between $1.162 billion and $1.167 billion and revenue in constant currency is expected to be between $1.168 billion and $1.173 billion. Non-GAAP income from operations is expected to be between $440.0 million and $445.0 million. First quarter non-GAAP diluted EPS is expected to be between $1.29 and $1.31 with approximately 316 million non-GAAP weighted average shares outstanding.
  • Full Fiscal Year 2026: Total revenue is expected to be between $4.785 billion and $4.795 billion and revenue in constant currency is expected to be between $4.803 billion and $4.813 billion. Non-GAAP income from operations is expected to be between $1.850 billion and $1.860 billion. Full fiscal year non-GAAP diluted EPS is expected to be between $5.34 and $5.37 with approximately 318 million non-GAAP weighted average shares outstanding. Full fiscal year free cash flow is expected to be between $1.680 billion and $1.720 billion.

The EPS and share count figures do not include any impact from $1.6 billion of authorized share repurchase remaining as of January 31, 2025.

Additional information on Zoom’s reported results, including a reconciliation of the non-GAAP results to their most comparable GAAP measures, is included in the financial tables below. A reconciliation of non-GAAP guidance measures to corresponding GAAP measures is not available on a forward-looking basis without unreasonable effort due to the uncertainty of expenses that may be incurred in the future, although it is important to note that these factors could be material to Zoom’s results computed in accordance with GAAP.

A supplemental financial presentation and other information can be accessed through Zoom’s investor relations website at investors.zoom.us.

Zoom Video Earnings Call

Zoom will host a Zoom Video Webinar for investors on February 24, 2025 at 2:00 p.m. Pacific Time / 5:00 p.m. Eastern Time to discuss the company’s financial results, business highlights and financial outlook. Investors are invited to join the Zoom Video Webinar by visiting: https://investors.zoom.us/ 

About Zoom

Zoom’s mission is to provide an AI-first platform for human connection. Reimagine teamwork with Zoom Workplace — Zoom’s open collaboration platform with AI Companion empowers teams to be more productive. Together with Zoom Workplace, Zoom’s Business Services for sales, marketing, and customer care teams, including Zoom Contact Center, strengthen customer relationships throughout the customer lifecycle. Founded in 2011, Zoom is publicly traded (NASDAQ:ZM) and headquartered in San Jose, California. Get more information at zoom.com.

Forward-Looking Statements

This press release contains express and implied “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995, including statements regarding Zoom’s financial outlook for the first quarter of fiscal year 2026 and full fiscal year 2026, Zoom’s market position, opportunities, and growth strategy, product initiatives, including future product and feature releases and the potential of agentic AI, and go-to-market motions and the expected benefits resulting from the same, market trends, and Zoom’s stock repurchase program. In some cases, you can identify forward-looking statements by terms such as “anticipate,” “believe,” “estimate,” “expect,” “intend,” “may,” “might,” “plan,” “project,” “will,” “would,” “should,” “could,” “can,” “predict,” “potential,” “target,” “explore,” “continue,” or the negative of these terms, and similar expressions intended to identify forward-looking statements. By their nature, these statements are subject to numerous uncertainties and risks, including factors beyond our control, that could cause actual results, performance or achievement to differ materially and adversely from those anticipated or implied in the statements, including: declines in new customers, renewals or upgrades, or decline in demand for our platform, difficulties in evaluating our prospects and future results of operations given our limited operating history, competition from other providers of communications platforms, the effect of macroeconomic conditions on our business, including tariffs and trade tensions, inflationary pressures and market volatility, lengthened sales cycles with large organizations, delays or outages in services from our co-located data centers, failures in internet infrastructure or interference with broadband access, compromised security measures, including ours and those of the third parties upon which we rely, and global security concerns and their potential impact on regional and global economies and supply chains. Additional risks and uncertainties that could cause actual outcomes and results to differ materially from those contemplated by the forward-looking statements are included under the caption “Risk Factors” and elsewhere in our most recent filings with the Securities and Exchange Commission (the “SEC”), including our quarterly report on Form 10-Q for the fiscal quarter ended October 31, 2024. Forward-looking statements speak only as of the date the statements are made and are based on information available to Zoom at the time those statements are made and/or management’s good faith belief as of that time with respect to future events. Zoom assumes no obligation to update forward-looking statements to reflect events or circumstances after the date they were made, except as required by law.

Non-GAAP Financial Measures

Zoom has provided in this press release financial information that has not been prepared in accordance with generally accepted accounting principles in the United States (“GAAP”). Zoom uses these non-GAAP financial measures internally in analyzing its financial results and believes that use of these non-GAAP financial measures is useful to investors as an additional tool to evaluate ongoing operating results and trends and in comparing Zoom’s financial results with other companies in its industry, many of which present similar non-GAAP financial measures.

Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP financial measures and should be read only in conjunction with Zoom’s condensed consolidated financial statements prepared in accordance with GAAP. A reconciliation of Zoom’s historical non-GAAP financial measures to the most directly comparable GAAP measures has been provided in the financial statement tables included in this press release, and investors are encouraged to review the reconciliation.

Non-GAAP Income from Operations and Non-GAAP Operating Margin. Zoom defines non-GAAP income from operations as income from operations excluding stock-based compensation expense and related payroll taxes, acquisition-related expenses, restructuring expenses, and litigation settlements, net. Zoom excludes stock-based compensation expense because it is non-cash in nature and excluding this expense provides meaningful supplemental information regarding Zoom’s operational performance and allows investors the ability to make more meaningful comparisons between Zoom’s operating results and those of other companies. Zoom excludes the amount of employer payroll taxes related to employee stock plans, which is a cash expense, in order for investors to see the full effect that excluding stock-based compensation expense had on Zoom’s operating results. In particular, this expense is dependent on the price of our common stock and other factors that are beyond our control and do not correlate to the operation of the business. Zoom views acquisition-related expenses when applicable, such as amortization of acquired intangible assets, transaction costs, and acquisition-related retention payments that are directly related to business combinations as events that are not necessarily reflective of operational performance during a period. Restructuring expenses are expenses associated with a formal restructuring plan and may include employee notice period costs, severance payments, and other related expenses. Zoom excludes these restructuring expenses because they are distinct from ongoing operational costs and Zoom does not believe they are reflective of current and expected future business performance and operating results. Zoom excludes significant litigation settlements, net of amounts covered by insurance, that we deem not to be in the ordinary course of our business. In fact, Zoom believes the consideration of measures that exclude such expenses can assist in the comparison of operational performance in different periods that may or may not include such expenses and assist in the comparison with the results of other companies in the industry. Zoom defines non-GAAP operating margin as non-GAAP income from operations divided by GAAP revenue.

Non-GAAP Net Income and Non-GAAP Net Income Per Share, Basic and Diluted. Zoom defines non-GAAP net income as GAAP net income adjusted to exclude stock-based compensation expense and related payroll taxes, acquisition-related expenses, restructuring expenses, gains on strategic investments, net, litigation settlements, net, income tax benefits from discrete activities, and the tax effects of all non-GAAP adjustments. Zoom excludes these items because they are considered by management to be outside of Zoom’s core operating results. These adjustments are intended to provide investors and management with greater visibility to the underlying performance of Zoom’s business operations, facilitate comparison of its results with other periods, and may also facilitate comparison with the results of other companies in the industry. Zoom defines non-GAAP net income per share, basic and diluted, as non-GAAP net income divided by the number of shares outstanding, basic and diluted, calculated in accordance with GAAP.

Free Cash Flow and Free Cash Flow Margin. Zoom defines free cash flow as GAAP net cash provided by operating activities less purchases of property and equipment. Zoom considers free cash flow to be a liquidity measure that provides useful information to management and investors regarding net cash provided by operating activities and cash used for investments in property and equipment required to maintain and grow the business. Zoom defines free cash flow margin as free cash flow divided by GAAP revenue.

Revenue in Constant Currency. Zoom defines revenue in constant currency as GAAP revenue adjusted for revenue reported in currencies other than United States dollars as if they were converted into United States dollars using the average exchange rates from the comparative period rather than the actual exchange rates in effect during the respective periods. Zoom provides revenue in constant currency information as a framework for assessing how Zoom’s underlying businesses performed period to period, excluding the effects of foreign currency fluctuations.

Customer Metrics

Zoom defines a customer as a separate and distinct buying entity, which can be a single paid user or an organization of any size (including a distinct unit of an organization) that has multiple users. Zoom defines Enterprise customers as distinct business units that have been engaged by either our direct sales team, resellers, or strategic partners. All other customers that subscribe to our services directly through our website are referred to as Online customers.

Zoom calculates net dollar expansion rate as of a period end by starting with the annual recurring revenue (“ARR”) from Enterprise customers as of 12 months prior (“Prior Period ARR”). Zoom defines ARR as the annualized revenue run rate of subscription agreements from all customers at a point in time. Zoom calculates ARR by taking the monthly recurring revenue (“MRR”) and multiplying it by 12. MRR is defined as the recurring revenue run-rate of subscription agreements from all Enterprise customers for the last month of the period, including revenue from monthly subscribers who have not provided any indication that they intend to cancel their subscriptions. Zoom then calculates the ARR from these Enterprise customers as of the current period end (“Current Period ARR”), which includes any upsells, contraction, and attrition. Zoom divides the Current Period ARR by the Prior Period ARR to arrive at the net dollar expansion rate. For the trailing 12 months calculation, Zoom takes an average of the net dollar expansion rate over the trailing 12 months.

Zoom calculates online average monthly churn by starting with the Online customer MRR as of the beginning of the applicable quarter (“Entry MRR”). Zoom defines Entry MRR as the recurring revenue run-rate of subscription agreements from all Online customers except for subscriptions that Zoom recorded as churn in a previous quarter based on the customers’ earlier indication to us of their intention to cancel that subscription. Zoom then determines the MRR related to customers who canceled or downgraded their subscription or notified us of that intention during the applicable quarter (“Applicable Quarter MRR Churn”) and divides the Applicable Quarter MRR Churn by the applicable quarter Entry MRR to arrive at the MRR churn rate for Online Customers for the applicable quarter. Zoom then divides that amount by three to calculate the online average monthly churn.

Public Relations

Colleen Rodriguez
Head of Global Public Relations
[email protected] 

Investor Relations

Charles Eveslage
Head of Investor Relations
[email protected] 

Zoom Communications, Inc.
Consolidated Balance Sheets
(In thousands)

    As of January 31,
      2025     2024
Assets   (unaudited)    
Current assets:        
Cash and cash equivalents   $ 1,349,380   $ 1,558,252
Marketable securities     6,442,329     5,404,233
Accounts receivable, net     495,228     536,078
Deferred contract acquisition costs, current     188,358     208,474
Prepaid expenses and other current assets     200,679     219,182
Total current assets     8,675,974     7,926,219
Deferred contract acquisition costs, noncurrent     123,464     138,724
Property and equipment, net     330,475     293,704
Operating lease right-of-use assets     55,900     58,975
Strategic investments     591,481     409,222
Goodwill     307,295     307,295
Deferred tax assets     749,759     662,177
Other assets, noncurrent     154,073     133,477
Total assets   $ 10,988,421   $ 9,929,793
Liabilities and stockholders’ equity        
Current liabilities:        
Accounts payable   $ 8,345   $ 10,175
Accrued expenses and other current liabilities     558,562     500,164
Deferred revenue, current     1,336,387     1,251,848
Total current liabilities     1,903,294     1,762,187
Deferred revenue, noncurrent     17,274     18,514
Operating lease liabilities, noncurrent     37,406     48,308
Other liabilities, noncurrent     95,363     81,378
Total liabilities     2,053,337     1,910,387
         
Stockholders’ equity:        
Common stock     305     307
Additional paid-in capital     5,130,271     5,228,756
Accumulated other comprehensive income     4,990     1,063
Retained earnings     3,799,518     2,789,280
Total stockholders’ equity     8,935,084     8,019,406
Total liabilities and stockholders’ equity   $ 10,988,421   $ 9,929,793
             

Note: The amount of unbilled accounts receivable included within accounts receivable, net on the consolidated balance sheets was $118.5 million and $124.8 million as of January 31, 2025 and 2024, respectively.

Zoom Communications, Inc.
Consolidated Statements of Operations
(Unaudited, in thousands, except share and per share amounts)

    Three Months Ended January 31,   Year Ended January 31,
      2025     2024     2025     2024
Revenue   $ 1,184,138   $ 1,146,457   $ 4,665,433   $ 4,527,224
Cost of revenue     287,355     276,307     1,129,627     1,077,801
Gross profit     896,783     870,150     3,535,806     3,449,423
Operating expenses:                
Research and development     217,121     205,282     852,415     803,187
Sales and marketing     358,903     371,052     1,427,384     1,541,307
General and administrative     95,696     125,286     442,712     579,650
Total operating expenses     671,720     701,620     2,722,511     2,924,144
Income from operations     225,063     168,530     813,295     525,279
Gains on strategic investments, net     150,357     101,296     177,142     109,770
Other income, net     74,899     83,057     325,147     197,263
Income before provision for income taxes     450,319     352,883     1,315,584     832,312
Provision for income taxes     82,454     54,051     305,346     194,850
Net income     367,865     298,832     1,010,238     637,462
                 
Net income per share:                
Basic   $ 1.20   $ 0.98   $ 3.28   $ 2.12
Diluted   $ 1.16   $ 0.95   $ 3.21   $ 2.07
Weighted-average shares used in computing net income per share:                
Basic     306,553,952     305,822,936     307,981,971     300,748,162
Diluted     316,693,346     313,467,303     315,069,582     308,519,897
                         

Zoom Communications, Inc.
Consolidated Statements of Cash Flows
(Unaudited, in thousands)

    Three Months Ended January 31,   Year Ended January 31,
      2025       2024       2025       2024  
Cash flows from operating activities:                
Net income   $ 367,865     $ 298,832     $ 1,010,238     $ 637,462  
Adjustments to reconcile net income to net cash provided by operating activities:                
Stock-based compensation expense     222,939       254,373       931,309       1,057,161  
Deferred income taxes     (18,416 )     (136,735 )     (90,551 )     (116,679 )
Amortization of deferred contract acquisition costs     71,063       66,793       282,103       270,701  
Gains on strategic investments, net     (150,357 )     (101,296 )     (177,142 )     (109,770 )
Depreciation and amortization     34,591       27,272       122,632       104,451  
Provision for accounts receivable allowances     2,983       6,182       20,022       35,244  
Unrealized foreign exchange losses (gains)     12,364       (11,022 )     17,165       12,259  
Non-cash operating lease cost     6,205       5,225       24,066       21,066  
Amortization of discount/premium on marketable securities     (16,871 )     (17,463 )     (71,636 )     (50,770 )
Other     630       (2,419 )     4,048       (7,670 )
Changes in operating assets and liabilities:                
Accounts receivable     (47,632 )     (18,723 )     26,640       53,270  
Prepaid expenses and other assets     (11,360 )     53,208       (17,114 )     (71,247 )
Deferred contract acquisition costs     (79,932 )     (68,303 )     (246,727 )     (214,657 )
Accounts payable     (1,686 )     (2,158 )     (3,133 )     (4,416 )
Accrued expenses and other liabilities     65,245       51,989       62,277       51,974  
Deferred revenue     (26,253 )     (48,637 )     79,995       (46,719 )
Operating lease liabilities, net     (6,812 )     (5,893 )     (28,884 )     (22,824 )
Net cash provided by operating activities     424,566       351,225       1,945,308       1,598,836  
Cash flows from investing activities:                
Purchases of marketable securities     (919,938 )     (1,120,371 )     (4,622,104 )     (4,083,968 )
Maturities of marketable securities     919,856       773,341       3,610,274       3,131,419  
Sales of marketable securities           1,191       47,482       1,191  
Purchases of property and equipment     (8,334 )     (18,540 )     (136,560 )     (126,953 )
Purchases of strategic investments     (5,000 )     (17,727 )     (18,500 )     (70,527 )
Proceeds from strategic investments     8,530       62,823       13,384       170,067  
Cash paid for acquisition, net of cash acquired                       (204,918 )
Net cash used in investing activities     (4,886 )     (319,283 )     (1,106,024 )     (1,183,689 )
Cash flows from financing activities:                
Cash paid for repurchases of common stock     (354,567 )           (1,093,878 )      
Proceeds from issuance of common stock for employee stock purchase plan     19,745       21,584       54,008       54,097  
Proceeds from exercise of stock options     867       1,859       4,619       10,195  
Proceeds from employee equity transactions to be remitted (remitted) to employees and tax authorities, net     4,984       791       7,174       (4,106 )
Net cash (used in) provided by financing activities     (328,971 )     24,234       (1,028,077 )     60,186  
Effect of exchange rate changes on cash, cash equivalents, and restricted cash     (12,150 )     11,077       (15,170 )     (10,196 )
Net increase (decrease) in cash, cash equivalents, and restricted cash     78,559       67,253       (203,963 )     465,137  
Cash, cash equivalents, and restricted cash—beginning of year     1,282,858       1,498,127       1,565,380       1,100,243  
Cash, cash equivalents, and restricted cash—end of year   $ 1,361,417     $ 1,565,380     $ 1,361,417     $ 1,565,380  
                                 

Zoom Communications, Inc.
Reconciliation of GAAP to Non-GAAP Measures
(Unaudited, in thousands, except share and per share amounts)

    Three Months Ended January 31,   Year Ended January 31,
      2025       2024       2025       2024  
GAAP income from operations   $ 225,063     $ 168,530     $ 813,295     $ 525,279  
Add:                
Stock-based compensation expense and related payroll taxes     232,983       262,754       966,732       1,076,212  
Litigation settlements, net                 16,250       52,500  
Acquisition-related expenses     9,916       12,465       41,618       47,904  
Restructuring expenses                       72,993  
Non-GAAP income from operations   $ 467,962     $ 443,749     $ 1,837,895     $ 1,774,888  
GAAP operating margin     19.0 %     14.7 %     17.4 %     11.6 %
Non-GAAP operating margin     39.5 %     38.7 %     39.4 %     39.2 %
                 
GAAP net income   $ 367,865     $ 298,832     $ 1,010,238     $ 637,462  
Add:                
Stock-based compensation expense and related payroll taxes     232,983       262,754       966,732       1,076,212  
Litigation settlements, net                 16,250       52,500  
Gains on strategic investments, net     (150,357 )     (101,296 )     (177,142 )     (109,770 )
Acquisition-related expenses     9,916       12,465       41,618       47,904  
Restructuring expenses                       72,993  
Income tax benefits from discrete activities           (8,272 )           (8,272 )
Tax effects on non-GAAP adjustments     (13,461 )     (20,512 )     (112,945 )     (161,006 )
Non-GAAP net income   $ 446,946     $ 443,971     $ 1,744,751     $ 1,608,023  
                 
Net income per share – basic and diluted:                
GAAP net income per share – basic   $ 1.20     $ 0.98     $ 3.28     $ 2.12  
Non-GAAP net income per share – basic   $ 1.46     $ 1.45     $ 5.67     $ 5.35  
GAAP net income per share – diluted   $ 1.16     $ 0.95     $ 3.21     $ 2.07  
Non-GAAP net income per share – diluted   $ 1.41     $ 1.42     $ 5.54     $ 5.21  
                 
GAAP and non-GAAP weighted-average shares used to compute net income per share – basic     306,553,952       305,822,936       307,981,971       300,748,162  
GAAP and non-GAAP weighted-average shares used to compute net income per share – diluted     316,693,346       313,467,303       315,069,582       308,519,897  
                 
Net cash provided by operating activities   $ 424,566     $ 351,225     $ 1,945,308     $ 1,598,836  
Less: Purchases of property and equipment     (8,334 )     (18,540 )     (136,560 )     (126,953 )
Free cash flow (non-GAAP)     416,232       332,685       1,808,748       1,471,883  
Net cash used in investing activities   $ (4,886 )   $ (319,283 )   $ (1,106,024 )   $ (1,183,689 )
Net cash provided by financing activities   $ (328,971 )   $ 24,234     $ (1,028,077 )   $ 60,186  
Operating cash flow margin (GAAP)     35.9 %     30.6 %     41.7 %     35.3 %
Free cash flow margin (non-GAAP)     35.2 %     29.0 %     38.8 %     32.5 %
                 
    Three Months Ended January 31,   Year Ended January 31,
      2025       2025  
    Revenue   YoY Revenue Growth (%)   Revenue   YoY Revenue Growth (%)
GAAP revenue   $ 1,184,138       3.3 %   $ 4,665,433       3.1 %
Add: Constant currency impact     3,835       0.3 %     9,545       0.2 %
Revenue in constant currency (non-GAAP)   $ 1,187,973       3.6 %   $ 4,674,978       3.3 %

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